What shipping options do you offer?

We offer shipping to all 50 states within the United States using USPS Ground Advantage. This service typically delivers within 2-5 business days, depending on your location. For international shipping inquiries, please contact us directly at discXcessories@gmail.com.

How can I track my order?

Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment on the USPS website. 

Do you offer a satisfaction guarantee and refunds?

Please reach out to us if you have any concerns or are not satisfied with your purchase. We strive to ensure customer satisfaction and will do our best to address any issues you may encounter. While we aim to avoid refunds if possible due to being a small business, we are committed to finding a solution that works for you. Your feedback is valuable to us, and we appreciate the opportunity to make things right. Please contact us at discXcessories@gmail.com for assistance. 

Do you offer international shipping?

Yes, we do offer international shipping. For inquiries regarding shipping outside of the United States, including international shipping rates and delivery times, please reach out to us directly at discXcessories@gmail.com. We're happy to assist you with any international shipping needs.

Do you offer discounts for bulk orders or wholesale opportunities?

Yes, we do! Whether you're looking to place a bulk order, explore wholesale opportunities, or inquire about players pack options for tournaments and events, please reach out. We're here to assist you with pricing options and any other inquiries you may have.

Are your products handmade or manufactured?

We use a combination of manufactured components that are then skillfully sewn together in Denver, Colorado, ensuring high-quality craftsmanship and attention to detail in every product we offer.

Do you offer gift wrapping or personalized messages?

While we don't currently offer special gift-wrapping materials, we do provide the option for a personalized message to accompany your gift. Make your present extra special by adding a heartfelt note that will surely bring a smile to their face.

What is your order change/cancellation policy?

Once an order has been placed, we begin processing it promptly to ensure timely delivery. However, if you need to make changes or cancel your order, please contact us as soon as possible. While we strive to accommodate change requests, we cannot guarantee modifications after the order has been processed. We appreciate your understanding and cooperation in this matter.